BCS-ISEB
ITILF2011 · Question #530
ITILF2011 Question #530: Real Exam Question with Answer & Explanation
The correct answer is B. It results in gradual improvement in cost effectiveness. See the full explanation below for the reasoning.
Question
What BEST describes the value of continual service improvement to the business?
Options
- AIt supports the creation of a portfolio of quantified services
- BIt results in gradual improvement in cost effectiveness
- CIt improves governance by building controls into service designs
- DIt provides quick and effective access to standard services
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