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ITILF2011 · Question #530

What BEST describes the value of continual service improvement to the business?

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Question

What BEST describes the value of continual service improvement to the business?

Options

  • AIt supports the creation of a portfolio of quantified services
  • BIt results in gradual improvement in cost effectiveness
  • CIt improves governance by building controls into service designs
  • DIt provides quick and effective access to standard services

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