BCS-ISEB
ITILF2011 · Question #529
ITILF2011 Question #529: Real Exam Question with Answer & Explanation
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Question
What BEST describes the value of service design to the business?
Options
- AIt supports the creation of a portfolio of quantified services
- BIt reduces total cost of ownership (TCO) of services
- CIt improves the control of service assets and configurations
- DIt provides quick and effective access to standard services
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