BCS-ISEB
ITILF2011 · Question #510
What is the BEST definition of an internal service?
The correct answer is D. It is a service delivered between departments or business units in the same organization. See the full explanation below for the reasoning.
Question
What is the BEST definition of an internal service?
Options
- AIt is a supporting service delivered between functions of the IT service provider
- BIt is any customer-facing service delivered by an outsourced provider
- CIt is a service delivered to the terms of a contract which enables a customer to achieve business
- DIt is a service delivered between departments or business units in the same organization
How the community answered
(59 responses)- A15% (9)
- B7% (4)
- C3% (2)
- D75% (44)
Community Discussion
No community discussion yet for this question.