BCS-ISEB
ITILF2011 · Question #472
ITILF2011 Question #472: Real Exam Question with Answer & Explanation
The correct answer is D. Faster resource allocation. See the full explanation below for the reasoning.
Question
Which is an example of improving service utility using service management automation?
Options
- APre-determined routing of a service request
- BReducing the time to compile service data
- CMonitoring service availability
- DFaster resource allocation
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