BCS-ISEB
ITILF2011 · Question #471
Which is NOT a service desk type described in the ITIL service operation guidance?
The correct answer is C. Outsourced. See the full explanation below for the reasoning.
Question
Which is NOT a service desk type described in the ITIL service operation guidance?
Options
- ALocal
- BCentralized
- COutsourced
- DVirtual
How the community answered
(52 responses)- A2% (1)
- B10% (5)
- C83% (43)
- D6% (3)
Community Discussion
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