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BCS-ISEB

ITILF2011 · Question #469

What are sources of best practice?

The correct answer is B. Industry practices, academic research, training and education. See the full explanation below for the reasoning.

Question

What are sources of best practice?

Options

  • ACustomers, suppliers, advisors
  • BIndustry practices, academic research, training and education
  • CSubstitutes, regulators, customers
  • DCompetition, compliance, commitments

How the community answered

(36 responses)
  • A
    14% (5)
  • B
    72% (26)
  • C
    8% (3)
  • D
    6% (2)

Community Discussion

No community discussion yet for this question.

Full ITILF2011 Practice