BCS-ISEB
ITILF2011 · Question #468
What term describes assurance that a product or service will meet its agreed requirements?
The correct answer is C. Service level agreement. See the full explanation below for the reasoning.
Question
What term describes assurance that a product or service will meet its agreed requirements?
Options
- AUnderpinning contract
- BWarranty
- CService level agreement
- DUtility
How the community answered
(61 responses)- A7% (4)
- B3% (2)
- C75% (46)
- D15% (9)
Community Discussion
No community discussion yet for this question.