BCS-ISEB
ITILF2011 · Question #447
What BEST describes an important principle of communication in service operation?
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Question
What BEST describes an important principle of communication in service operation?
Options
- AIt is efficient, effective and economical for all IT services
- BIt has an intended purpose or a resultant action
- CIt focuses on creating a relationship between processes and products
- DIt has responsibility for creating policies
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