BCS-ISEB
ITILF2011 · Question #406
ITILF2011 Question #406: Real Exam Question with Answer & Explanation
The correct answer is B. Service Design. See the full explanation below for the reasoning.
Question
In which core publication can you find detailed descriptions of Service Level Management, Availability Management, Supplier Management and IT Service Continuity Management?
Options
- AService Transition
- BService Design
- CService Strategy
- DService Operation
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