BCS-ISEB
ITILF2011 · Question #312
ITILF2011 Question #312: Real Exam Question with Answer & Explanation
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Question
There are four types of metrics that can be used to measure the capability and performance of processes. Which of the four metrics is missing from the list below? (1) Progress (2) Effectiveness (3) Efficiency (4) ?
Options
- ACost
- BConformance
- CCompliance
- DCapacity
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