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ITILF2011 · Question #259

To add value to the business, what are the four reasons to monitor and measure?

The correct answer is C. Validate; Direct; Justify; Intervene. See the full explanation below for the reasoning.

Question

To add value to the business, what are the four reasons to monitor and measure?

Options

  • AValidate; Direct; Justify; Improve
  • BEvaluate; Diagnose; Justify; Intervene
  • CValidate; Direct; Justify; Intervene
  • DEvaluate; Direct; Justify; Improve

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    4% (1)
  • C
    81% (22)
  • D
    11% (3)

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Full ITILF2011 Practice