BCS-ISEB
ITILF2011 · Question #241
Which of these recommendations is best practice for service level management? 1. Include legal terminology in service level agreements (SLAs) 2. It is NOT necessary to be able to measure all the…
Sign in or unlock ITILF2011 to reveal the answer and full explanation for question #241. The question stem and answer options stay visible for context.
Question
Which of these recommendations is best practice for service level management? 1. Include legal terminology in service level agreements (SLAs) 2. It is NOT necessary to be able to measure all the targets in an SLA
Options
- A1 only
- B2only
- CBoth of the above
- DNeither of the above
Unlock ITILF2011 to see the answer
You've previewed enough free ITILF2011 questions. Unlock ITILF2011 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.