BCS-ISEB
ITILF2011 · Question #240
ITILF2011 Question #240: Real Exam Question with Answer & Explanation
The correct answer is D. Service design. See the full explanation below for the reasoning.
Question
Which of the following is MOST concerned with the design of new or changed services?
Options
- AChange management
- BService transition
- CService strategy
- DService design
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