BCS-ISEB
ITILF2011 · Question #220
In which of the following should details of a workaround be documented?
The correct answer is B. The problem record. See the full explanation below for the reasoning.
Question
In which of the following should details of a workaround be documented?
Options
- AThe Service Level Agreement (SLA)
- BThe problem record
- CThe Availability Management Information System
- DThe IT service continuity plan
How the community answered
(54 responses)- A6% (3)
- B81% (44)
- C11% (6)
- D2% (1)
Community Discussion
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