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ITILF2011 · Question #147

Which of the following identifies the purpose of service transition planning and support?

The correct answer is A. Provide overall planning for service transitions and co-ordinate the resources they require. See the full explanation below for the reasoning.

Question

Which of the following identifies the purpose of service transition planning and support?

Options

  • AProvide overall planning for service transitions and co-ordinate the resources they require
  • BEnsure that all service transitions are properly authorized
  • CProvide the resources to allow all infrastructure elements of a service transition to be recorded
  • DTo define testing scripts to ensure service transitions are unlikely to ever fail

How the community answered

(34 responses)
  • A
    74% (25)
  • B
    15% (5)
  • C
    9% (3)
  • D
    3% (1)

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Full ITILF2011 Practice