BCS-ISEB
ITILF2011 · Question #146
From the perspective of the service provider, who is the person or group that agrees their service targets?
The correct answer is B. The customer. See the full explanation below for the reasoning.
Question
From the perspective of the service provider, who is the person or group that agrees their service targets?
Options
- AThe user
- BThe customer
- CThe supplier
- DThe administrator
How the community answered
(53 responses)- A6% (3)
- B83% (44)
- C2% (1)
- D9% (5)
Community Discussion
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