BCS-ISEB
ITILF2011 · Question #139
ITILF2011 Question #139: Real Exam Question with Answer & Explanation
The correct answer is C. Continual service improvement. See the full explanation below for the reasoning.
Question
Looking for ways to improve process efficiency and cost effectiveness is a purpose of which part of the service lifecycle?
Options
- AService operation
- BService transition
- CContinual service improvement
- DService strategy
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