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ITILF2011 · Question #1

A process owner has been identified with an "I" in a RACI matrix. Which one of the following would be expected of them?

The correct answer is C. Be kept up-to-date on the progress of an activity. See the full explanation below for the reasoning.

Question

A process owner has been identified with an "I" in a RACI matrix. Which one of the following would be expected of them?

Options

  • ABe accountable for the outcome of an activity
  • BPerform an activity
  • CBe kept up-to-date on the progress of an activity
  • DManage an activity

How the community answered

(26 responses)
  • A
    8% (2)
  • B
    4% (1)
  • C
    85% (22)
  • D
    4% (1)

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Full ITILF2011 Practice