PeopleCert
ITIL · Question #493
ITIL Question #493: Real Exam Question with Answer & Explanation
Sign in or unlock ITIL to reveal the answer and full explanation for question #493. The question stem and answer options stay visible for context.
Question
Which describes a proactive trigger for problem management?
Options
- AAutomated detection of an infrastructure or application fault, using event/alert tools automatically
- BAnalysis of an incident by a technical support group which reveals that an underlying problem
- CSuspicion or detection of a cause of one or more incidents by the service desk
- DTrending of historical incident records to identify one or more underlying causes
Unlock ITIL to see the answer
You've previewed enough free ITIL questions. Unlock ITIL for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.