PeopleCert
ITIL · Question #479
Which stage of service lifecycle has the purpose of aligning IT services with the changing business needs by identifying improvements to IT services?
The correct answer is A. Continual service improvement. https://kohi10.wordpress.com/2011/04/06/itil-service-lifecycle-overview/
The ITIL service lifecycle
Question
Which stage of service lifecycle has the purpose of aligning IT services with the changing business needs by identifying improvements to IT services?
Options
- AContinual service improvement
- BService operation
- CService strategy
- DService design
How the community answered
(44 responses)- A91% (40)
- B2% (1)
- C5% (2)
- D2% (1)
Explanation
https://kohi10.wordpress.com/2011/04/06/itil-service-lifecycle-overview/
Topics
#continual service improvement#CSI purpose#service lifecycle stage#business alignment
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