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ITIL · Question #405

The group that authorizes changes that must be installed faster than the normal process is called the?

The correct answer is A. Emergency CAB (ECAB). In ITIL Change Management, the Emergency Change Advisory Board (ECAB) is the designated group that evaluates and authorizes changes too urgent to wait for the standard CAB review process.

Processes

Question

The group that authorizes changes that must be installed faster than the normal process is called the?

Options

  • AEmergency CAB (ECAB)
  • BUrgent Change Authority (UCA)
  • CUrgent Change Board (UCB)
  • DCAB Emergency Committee (CAB/EC)

How the community answered

(16 responses)
  • A
    88% (14)
  • B
    6% (1)
  • C
    6% (1)

Why each option

In ITIL Change Management, the Emergency Change Advisory Board (ECAB) is the designated group that evaluates and authorizes changes too urgent to wait for the standard CAB review process.

AEmergency CAB (ECAB)Correct

The Emergency CAB (ECAB) is the ITIL v3-defined body responsible for authorizing emergency changes that must be implemented faster than the normal change management process allows. The ECAB is a subset of the full CAB, typically comprising senior decision-makers and key technical staff who can convene quickly to evaluate and approve or reject high-priority emergency changes.

BUrgent Change Authority (UCA)

Urgent Change Authority (UCA) is not a recognized term in ITIL Change Management; no such body is defined in the ITIL framework.

CUrgent Change Board (UCB)

Urgent Change Board (UCB) is not a standard ITIL term; ITIL does not define a body with this name for emergency change authorization.

DCAB Emergency Committee (CAB/EC)

CAB/EC (CAB Emergency Committee) was the ITIL v2 term for this group; ITIL v3 replaced this terminology with ECAB, making CAB/EC an outdated term rather than the current correct one.

Concept tested: ITIL Emergency Change Advisory Board authorization process

Source: https://www.axelos.com/certifications/itil-service-management

Topics

#Emergency CAB#ECAB#change management#emergency change

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