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ITIL · Question #384
What are the processes within Service Operation?
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Processes
Question
What are the processes within Service Operation?
Options
- AEvent Management, Incident Management, Problem Management, Request Fulfillment and
- BEvent Management, Incident Management. Change Management and Access Management
- CIncident Management, Problem Management, Service Desk, Request Fulfillment and
- DIncident Management, Service Desk, Request Fulfillment, Access Management and Event
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Topics
#Service Operation#process list#incident management#event management