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ITIL · Question #35
ITIL Question #35: Real Exam Question with Answer & Explanation
The correct answer is C: Ensuring that the service catalogue is made available to those approved to access it. See the full explanation below for the reasoning.
Question
Which one of the following is an objective of service catalogue management?
Options
- ANegotiating and agreeing service level agreement
- BNegotiating and agreeing operational level agreements
- CEnsuring that the service catalogue is made available to those approved to access it
- DOnly ensuring that adequate technical resources are available
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