Which of the following is NOT a valid objective of problem management?

Preventing problems and their resultant incidents is a valid objective of proactive problem management.

Managing problems throughout their full lifecycle - from detection through resolution and closure - is a core objective of problem management.

Restoring service to a user as quickly as possible is explicitly the primary objective of incident management in ITIL. Problem management is a separate process concerned with identifying and eliminating the root causes of incidents to prevent recurrence. Conflating the two processes is a common misunderstanding - incident management is reactive and service-restoring, while problem management is investigative and preventative.

Eliminating recurring incidents by resolving their underlying root causes is a key outcome that problem management is designed to achieve.