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ITIL · Question #321

Identity and Rights are two major concepts involved in which one of the following processes?

The correct answer is A. Access Management. Access Management uses Identity and Rights as its two foundational concepts to control which users can access which IT services.

Processes

Question

Identity and Rights are two major concepts involved in which one of the following processes?

Options

  • AAccess Management
  • BFacilities Management
  • CEvent Management
  • DDemand Management

How the community answered

(43 responses)
  • A
    91% (39)
  • B
    2% (1)
  • C
    5% (2)
  • D
    2% (1)

Why each option

Access Management uses Identity and Rights as its two foundational concepts to control which users can access which IT services.

AAccess ManagementCorrect

Access Management grants authorized users the right to use a service while preventing unauthorized access, using Identity - who the user is and their verified attributes - and Rights - the specific services or data they are permitted to use. These two concepts together form the basis of every access grant, modification, or revocation decision.

BFacilities Management

Facilities Management is concerned with the physical data center environment such as power, cooling, and physical security, not with user identities or logical access rights.

CEvent Management

Event Management detects and responds to events generated by IT infrastructure and services, with no direct involvement in managing user identities or access permissions.

DDemand Management

Demand Management analyzes and influences customer demand to ensure adequate service capacity is available, which is unrelated to the concepts of user identity and access rights.

Concept tested: ITIL Access Management identity and rights concepts

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#Access Management#Identity#Rights management

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