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ITIL · Question #290
ITIL Question #290: Real Exam Question with Answer & Explanation
The correct answer is A: Providing a central source of information on the IT services delivered. See the full explanation below for the reasoning.
Question
How is the Service Catalogue used to add value to the service provider organization?
Options
- AProviding a central source of information on the IT services delivered
- BShowing the business impact of a change
- CDisplaying the relationships between configuration items
- DTo predict the root cause of issues in the IT infrastructure
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