ITIL · Question #29
Which one of the following functions would be responsible for the management of a data centre?
The correct answer is D. Facilities management. Facilities management is the ITIL function responsible for managing the physical environment, including data centres and their infrastructure.
Question
Which one of the following functions would be responsible for the management of a data centre?
Options
- ATechnical management
- BService desk
- CApplication management
- DFacilities management
How the community answered
(50 responses)- A4% (2)
- B2% (1)
- D94% (47)
Why each option
Facilities management is the ITIL function responsible for managing the physical environment, including data centres and their infrastructure.
Technical management manages technical skills and resources for infrastructure support, not the physical facility itself.
The service desk is a function focused on handling user communications such as incidents and service requests, not physical environments.
Application management is responsible for managing applications throughout their lifecycle, not physical data centre facilities.
Facilities management is one of the four ITIL functions and is specifically responsible for managing the physical environment in which IT infrastructure is housed, including data centres, power, cooling, and physical access controls. It ensures the physical conditions meet the requirements for running IT services reliably and securely.
Concept tested: ITIL facilities management function responsibilities
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
Topics
Community Discussion
No community discussion yet for this question.