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ITIL · Question #252
ITIL Question #252: Real Exam Question with Answer & Explanation
The correct answer is D: All of the above. See the full explanation below for the reasoning.
Question
Which types of communication would the functions within service operation use? 1. Communication between data centre shifts 2. Communication related to changes 3. Performance reporting 4. Routine operational communication
Options
- A1 only
- B2 and 3 only
- C1, 2 and 4 only
- DAll of the above
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