Which of the following CANNOT be stored and managed by a tool?

Data consists of discrete facts or observations that can be readily stored and managed by databases and data management tools.

The DIKW (Data, Information, Knowledge, Wisdom) hierarchy used in ITIL distinguishes wisdom as the ability to apply knowledge with sound judgment in novel situations, which is an inherently human capability. Unlike the lower layers of the hierarchy, wisdom cannot be captured, stored, retrieved, or managed by any automated tool or knowledge management system. It emerges from human experience and contextual reasoning, making it impossible to encode in software or databases.

Information is contextualized and processed data that can be stored, organized, and retrieved using information management tools and systems.

Knowledge, as structured and applicable information, can be captured and managed by knowledge management systems such as a Service Knowledge Management System.