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ITIL · Question #229
ITIL Question #229: Real Exam Question with Answer & Explanation
The correct answer is A: 1, 2 and 3 only. Supplier Management focuses on external suppliers - managing internal supplier relationships falls outside its scope, making statements 1, 2, and 3 the correct set of objectives.
Question
Which of the following are objectives of Supplier Management? 1. Negotiating and agreeing Contracts 2. Updating the Supplier and Contract database 3. Planning for possible closure, renewal or extension of contracts 4. Managing relationships with internal suppliers
Options
- A1, 2 and 3 only
- B1, 3 and 4 only
- C2, 3 and 4 only
- DNone of the above
Explanation
Supplier Management focuses on external suppliers - managing internal supplier relationships falls outside its scope, making statements 1, 2, and 3 the correct set of objectives.
Common mistakes.
- B. Statement 4 is incorrect - Supplier Management applies only to external suppliers and third parties, not internal ones, so this combination is invalid.
- C. Statement 4 is incorrect for the same reason; managing internal supplier relationships is not a Supplier Management objective, making this combination wrong.
- D. Statements 1, 2, and 3 are all valid Supplier Management objectives, so 'none of the above' is incorrect.
Concept tested. ITIL Supplier Management process objectives and scope
Reference. https://www.axelos.com/resource-hub/blog/supplier-management-in-itil
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