ITIL · Question #229
Which of the following are objectives of Supplier Management? 1. Negotiating and agreeing Contracts 2. Updating the Supplier and Contract database 3. Planning for possible closure, renewal or…
The correct answer is A. 1, 2 and 3 only. Supplier Management focuses on external suppliers - managing internal supplier relationships falls outside its scope, making statements 1, 2, and 3 the correct set of objectives.
Question
Options
- A1, 2 and 3 only
- B1, 3 and 4 only
- C2, 3 and 4 only
- DNone of the above
How the community answered
(39 responses)- A92% (36)
- B3% (1)
- C5% (2)
Why each option
Supplier Management focuses on external suppliers - managing internal supplier relationships falls outside its scope, making statements 1, 2, and 3 the correct set of objectives.
Negotiating and agreeing contracts, updating the Supplier and Contract Database (SCD), and planning for contract closure/renewal/extension are all explicitly defined objectives of the Supplier Management process in ITIL Service Design. These activities govern the lifecycle of external supplier relationships and contractual obligations. Internal supplier relationships are managed through other processes such as Service Level Management.
Statement 4 is incorrect - Supplier Management applies only to external suppliers and third parties, not internal ones, so this combination is invalid.
Statement 4 is incorrect for the same reason; managing internal supplier relationships is not a Supplier Management objective, making this combination wrong.
Statements 1, 2, and 3 are all valid Supplier Management objectives, so 'none of the above' is incorrect.
Concept tested: ITIL Supplier Management process objectives and scope
Source: https://www.axelos.com/resource-hub/blog/supplier-management-in-itil
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