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ITIL · Question #147
ITIL Question #147: Real Exam Question with Answer & Explanation
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Question
Which of the following identifies the purpose of service transition planning and support?
Options
- AProvide overall planning for service transitions and co-ordinate the resources they require
- BEnsure that all service transitions are properly authorized
- CProvide the resources to allow all infrastructure elements of a service transition to be recorded
- DTo define testing scripts to ensure service transitions are unlikely to ever fail
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