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ITIL-FOUNDATION · Question #574
ITIL-FOUNDATION Question #574: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which statement about metrics is CORRECT?
Options
- AProcess metrics can be used to measure end-to-end service performance
- BTechnology metrics can be used to measure component performance and availability
- CProcess metrics can be used to measure the utilization of a supplier's network
- DTechnology metrics can be used to determine the overall health of a process
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Topics
#metrics types#technology metrics#process metrics#component performance