ITIL-FOUNDATION Question #573: Real Exam Question with Answer & Explanation

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Understand the seven ITIL guiding principles

Question

Which is an important principle of communication in service operation?

Options

AInformation should always be communicated
BIt has an intended purpose or a resultant action
CMeetings are always the best method of communication
DIt is stored in the configuration management system

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Topics

#service operation communication#communication principles#intended purpose#resultant action

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