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ITIL-FOUNDATION · Question #57
ITIL-FOUNDATION Question #57: Real Exam Question with Answer & Explanation
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Understand the activities of the service value chain and how they interconnect
Question
Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?
Options
- AService Strategy
- BContinual Service Improvement
- CService Operation
- DService Design
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Topics
#continual service improvement#measurement#CSI model