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ITIL-FOUNDATION · Question #550
ITIL-FOUNDATION Question #550: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
What do customers NOT have ownership of when receiving value from services?
Options
- ASpecific costs and outcomes
- BSpecific costs and risks
- CSpecific risks and impacts
- DSpecific outcomes and impacts
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Topics
#value creation#customer ownership#outcomes#risks