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ITIL-FOUNDATION · Question #55
ITIL-FOUNDATION Question #55: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which of the following identify the purpose of business relationship management? 1. To establish and maintain a business relationship between service provider and customer 2. To identify customer needs and ensure that the service provider is able to meet
Options
- ABoth of the above
- B1 only
- C2 only
- DNeither of the above
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Topics
#business relationship management#customer needs#service provider relationship