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ITIL-FOUNDATION · Question #516
ITIL-FOUNDATION Question #516: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which groups of people would work according to an operational level agreement?
Options
- ABusiness units
- BAll stakeholders
- CExternal IT teams
- DInternal IT teams
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Topics
#operational level agreement#OLA#internal IT teams#SLA