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ITIL-FOUNDATION · Question #489
ITIL-FOUNDATION Question #489: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which statement about stakeholders is TRUE?
Options
- ACustomers, users and suppliers are examples of stakeholders, who may be external to the
- BExternal customers are those who work for the same organization as the IT service provider
- CInternal customers are always charged for the IT services they receive from the IT service
- DInternal customers purchase services from third-party suppliers by means of a legally binding
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Topics
#stakeholders#customers#users#suppliers