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ITIL-FOUNDATION · Question #479

Which stage of service lifecycle has the purpose of aligning IT services with the changing business needs by identifying improvements to IT services?

The correct answer is A. Continual service improvement. https://kohi10.wordpress.com/2011/04/06/itil-service-lifecycle-overview/

Know the purpose of the ITIL practices

Question

Which stage of service lifecycle has the purpose of aligning IT services with the changing business needs by identifying improvements to IT services?

Options

  • AContinual service improvement
  • BService operation
  • CService strategy
  • DService design

How the community answered

(46 responses)
  • A
    91% (42)
  • B
    2% (1)
  • C
    4% (2)
  • D
    2% (1)

Explanation

https://kohi10.wordpress.com/2011/04/06/itil-service-lifecycle-overview/

Topics

#continual service improvement#service lifecycle#business alignment#IT services

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