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ITIL-FOUNDATION · Question #469
ITIL-FOUNDATION Question #469: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
What are sources of best practice?
Options
- ACustomers, suppliers, advisors
- BIndustry practices, academic research, training and education
- CSubstitutes, regulators, customers
- DCompetition, compliance, commitments
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Topics
#best practice sources#ITIL framework#academic research#industry practices