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ITIL-FOUNDATION · Question #453

What BEST defines roles and responsibilities in relation to process and activities?

The correct answer is D. RACI matrix. ssex%20-%20RACI%20approach%207Sep10.pdf (page 9)

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Question

What BEST defines roles and responsibilities in relation to process and activities?

Options

  • AHuman resource model
  • BConfiguration baseline
  • CService model
  • DRACI matrix

How the community answered

(25 responses)
  • B
    4% (1)
  • D
    96% (24)

Explanation

ssex%20-%20RACI%20approach%207Sep10.pdf (page 9)

Topics

#RACI matrix#roles and responsibilities#process activities

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