In service design, which term describes services, technologies and tools?

The correct answer is C. Products. Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services, techn

Understand the key concepts of service management

Question

Options

APeople
BPartners
CProducts
DProcesses

How the community answered

(35 responses)

B
3% (1)
C
94% (33)
D
3% (1)

Explanation

Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services, technology and tools) and the Partners (suppliers, manufacturers and vendors). Service%20Design%20pdf.ashx

Topics

#service design 4Ps#products#service components

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