nerdexam
PeopleCert

ITIL-FOUNDATION · Question #425

Application Management plays a role in all applications. One of the key decisions to which they contribute is?

The correct answer is A. Whether to buy an application or build it. A core responsibility of Application Management is contributing to the build-vs-buy decision, determining whether to develop a custom application or procure an existing product.

Know the purpose of the ITIL practices

Question

Application Management plays a role in all applications. One of the key decisions to which they contribute is?

Options

  • AWhether to buy an application or build it
  • BShould application development be outsourced
  • CWho the vendor of the storage devices will be
  • DWhere the vendor of an application is located

How the community answered

(63 responses)
  • A
    92% (58)
  • B
    2% (1)
  • C
    2% (1)
  • D
    5% (3)

Why each option

A core responsibility of Application Management is contributing to the build-vs-buy decision, determining whether to develop a custom application or procure an existing product.

AWhether to buy an application or build itCorrect

ITIL's Application Management function owns the full application lifecycle and is specifically accountable for advising on the build-vs-buy decision. This involves assessing whether a commercial off-the-shelf product meets business requirements or whether custom development is needed, balancing cost, fit, maintainability, and strategic alignment.

BShould application development be outsourced

Outsourcing decisions for application development are strategic sourcing decisions typically owned by IT Strategy and senior management, not a defining key decision of the Application Management function itself.

CWho the vendor of the storage devices will be

Vendor selection for storage devices is a hardware procurement and infrastructure management concern, outside the application-focused remit of Application Management.

DWhere the vendor of an application is located

The geographic location of a vendor is a procurement or contract management consideration and is not a key technical or functional decision that Application Management is responsible for.

Concept tested: Application Management build-vs-buy decision responsibility

Source: https://wiki.en.it-processmaps.com/index.php/Application_Management

Topics

#application management#build vs buy#service design#IT operations

Community Discussion

No community discussion yet for this question.

Full ITIL-FOUNDATION Practice