ITIL-FOUNDATION Question #394: Real Exam Question with Answer & Explanation

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Understand the key concepts of service management

Question

Which of the following would commonly be in a contract underpinning an IT service? (1) Marketing information (2) Contract description and scope (3) Responsibilities and dependencies

Options

A1 and 2 only
B1 and 3 only
C2 and 3 only
DNone of the above

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Topics

#underpinning contract#contract components#supplier management#OLA

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