Which of the following are objectives of Service Design? (1) Design Services to satisfy business objectives. (2) Identify and manage risk. (3) Design effective and efficient processes (4) Design a…

Limiting objectives to only designing services to satisfy business objectives omits risk management, process design, and infrastructure design, all of which are defined Service Design objectives.

This option omits designing services to satisfy business objectives (item 1) and designing a secure and resilient infrastructure (item 4), both of which are explicitly stated Service Design objectives.

This option omits designing effective and efficient processes (item 3), which is an explicitly stated objective of Service Design in the ITIL framework.

ITIL Service Design has broad objectives that include designing services to satisfy business objectives, identifying and managing risk throughout the service lifecycle, designing effective and efficient processes, and designing a secure and resilient IT infrastructure. All four items are explicitly listed as objectives within the Service Design phase of the ITIL framework, reflecting its comprehensive scope.