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ITIL-FOUNDATION · Question #339

What type of improvement should be achieved by using the Deming Cycle?

The correct answer is D. Steady, ongoing improvement. The Deming Cycle (Plan-Do-Check-Act) is an iterative quality management framework designed to produce steady, ongoing improvement rather than one-time gains.

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Question

What type of improvement should be achieved by using the Deming Cycle?

Options

  • ARapid, one-off improvement
  • BReturn on investment within 12 months
  • CQuick wins
  • DSteady, ongoing improvement

How the community answered

(33 responses)
  • A
    6% (2)
  • C
    9% (3)
  • D
    85% (28)

Why each option

The Deming Cycle (Plan-Do-Check-Act) is an iterative quality management framework designed to produce steady, ongoing improvement rather than one-time gains.

ARapid, one-off improvement

Rapid, one-off improvement contradicts the Deming Cycle's repeating, iterative structure, which is explicitly designed for continuous rather than isolated change.

BReturn on investment within 12 months

The Deming Cycle is a quality and process improvement methodology and does not specify or guarantee any financial return timeline.

CQuick wins

Quick wins are a separate tactical approach used in CSI to build momentum; the Deming Cycle focuses on sustained systematic improvement, not short-term gains.

DSteady, ongoing improvementCorrect

The Deming Cycle is structured as a continuous loop where each completed cycle feeds back into the next, driving incremental and sustained improvement over time. Its iterative nature means improvements compound across repeated cycles, making it fundamentally a methodology for long-term, systematic progress rather than any single breakthrough.

Concept tested: Deming Cycle PDCA purpose and continuous improvement philosophy

Source: https://deming.org/explore/pdca/

Topics

#Deming Cycle#PDCA#continual improvement#steady improvement

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