ITIL-FOUNDATION · Question #339
What type of improvement should be achieved by using the Deming Cycle?
The correct answer is D. Steady, ongoing improvement. The Deming Cycle (Plan-Do-Check-Act) is an iterative quality management framework designed to produce steady, ongoing improvement rather than one-time gains.
Question
What type of improvement should be achieved by using the Deming Cycle?
Options
- ARapid, one-off improvement
- BReturn on investment within 12 months
- CQuick wins
- DSteady, ongoing improvement
How the community answered
(33 responses)- A6% (2)
- C9% (3)
- D85% (28)
Why each option
The Deming Cycle (Plan-Do-Check-Act) is an iterative quality management framework designed to produce steady, ongoing improvement rather than one-time gains.
Rapid, one-off improvement contradicts the Deming Cycle's repeating, iterative structure, which is explicitly designed for continuous rather than isolated change.
The Deming Cycle is a quality and process improvement methodology and does not specify or guarantee any financial return timeline.
Quick wins are a separate tactical approach used in CSI to build momentum; the Deming Cycle focuses on sustained systematic improvement, not short-term gains.
The Deming Cycle is structured as a continuous loop where each completed cycle feeds back into the next, driving incremental and sustained improvement over time. Its iterative nature means improvements compound across repeated cycles, making it fundamentally a methodology for long-term, systematic progress rather than any single breakthrough.
Concept tested: Deming Cycle PDCA purpose and continuous improvement philosophy
Source: https://deming.org/explore/pdca/
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