nerdexam
PeopleCert

ITIL-FOUNDATION · Question #334

Which of the following activities are responsibilities of a Supplier Manager? (1) Negotiating and agreeing Contracts (2) Updating the Supplier and Contract database (3) Planning for possible closure,

The correct answer is A. 1, 2 and 3 only. The Supplier Manager is responsible for managing external suppliers and their contracts - internal supplier relationships fall outside this role's scope.

Know the purpose of the ITIL practices

Question

Which of the following activities are responsibilities of a Supplier Manager? (1) Negotiating and agreeing Contracts (2) Updating the Supplier and Contract database (3) Planning for possible closure, renewal or extension of contracts (4) Managing relationships with internal suppliers

Options

  • A1, 2 and 3 only
  • B1, 3 and 4 only
  • C2, 3 and 4 only
  • DNone of the above

How the community answered

(58 responses)
  • A
    95% (55)
  • C
    2% (1)
  • D
    3% (2)

Why each option

The Supplier Manager is responsible for managing external suppliers and their contracts - internal supplier relationships fall outside this role's scope.

A1, 2 and 3 onlyCorrect

Activities 1, 2, and 3 are all documented Supplier Manager responsibilities under ITIL: negotiating and agreeing contracts, maintaining the Supplier and Contract Database (SCD), and planning contract lifecycle events such as closure, renewal, or extension. Activity 4 is excluded because managing internal supplier relationships is governed by Operational Level Agreements (OLAs) and falls under different process ownership, not the Supplier Manager.

B1, 3 and 4 only

This option omits activity 2 - updating the Supplier and Contract Database - which is a core, documented Supplier Manager responsibility for maintaining accurate supplier records.

C2, 3 and 4 only

This option omits activity 1 - negotiating and agreeing contracts - which is a primary function of the Supplier Manager role.

DNone of the above

This option incorrectly implies none of the activities are Supplier Manager responsibilities, when activities 1, 2, and 3 are all within scope.

Concept tested: ITIL Supplier Manager roles and responsibilities

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#Supplier Management#Supplier Manager#contracts#responsibilities

Community Discussion

No community discussion yet for this question.

Full ITIL-FOUNDATION Practice