Identity and Rights are two major concepts involved in which one of the following processes?

Access Management is the ITIL process responsible for granting authorized users the right to use a service while preventing access by non-authorized users. Identity refers to the unique set of information that distinguishes each user or system entity, while Rights (also called privileges) define which services, data, or capabilities that identity is permitted to use. These two concepts are the foundational building blocks of how Access Management enforces information security policy in day-to-day operations.

Facilities Management is concerned with managing the physical IT environment such as data centers, power, and cooling, and has no involvement with user identities or access rights.

Event Management monitors infrastructure and services for changes in state or threshold breaches, and does not deal with controlling user identities or granting access rights.

Demand Management focuses on understanding and influencing customer demand to help capacity planning, and has no relationship to identity-based access control.