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ITIL-FOUNDATION · Question #315

"Planning and managing the resources required to deploy a release into production" is a purpose of which part of the Service Lifecycle?

The correct answer is C. Service Transition. Service Transition is the lifecycle stage responsible for planning, building, testing, and deploying releases into the live production environment.

Understand the key concepts of service management

Question

"Planning and managing the resources required to deploy a release into production" is a purpose of which part of the Service Lifecycle?

Options

  • AService Operation
  • BService Strategy
  • CService Transition
  • DContinual Service Improvement

How the community answered

(52 responses)
  • A
    2% (1)
  • B
    2% (1)
  • C
    88% (46)
  • D
    8% (4)

Why each option

Service Transition is the lifecycle stage responsible for planning, building, testing, and deploying releases into the live production environment.

AService Operation

Service Operation manages the day-to-day running of live services; it receives deployed services but does not plan or manage the deployment process itself.

BService Strategy

Service Strategy focuses on defining market opportunities, service value, and investment decisions, not on the operational logistics of deploying releases.

CService TransitionCorrect

Service Transition covers the processes required to move new or changed services into production, including Release and Deployment Management which specifically handles planning and managing the resources needed for a release deployment. This lifecycle stage acts as the bridge between Service Design and Service Operation, ensuring that releases are deployed in a controlled and reliable manner. Resource planning for deployments is a core purpose of Service Transition, not of the other lifecycle stages.

DContinual Service Improvement

Continual Service Improvement focuses on measuring and improving service quality and process effectiveness over time, not on planning deployment resources.

Concept tested: Service Transition purpose and Release and Deployment Management

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#service transition#release management#resource planning#service lifecycle

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