nerdexam
PeopleCert

ITIL-FOUNDATION · Question #297

Which of the following would be carried out as part of a post-project benefits review?

The correct answer is B. A review of the performance of the project's products in operational use and identification of. A post-project benefits review evaluates how the project's products have performed in live operational use and whether the expected benefits have been realized.

Understand the key concepts of service management

Question

Which of the following would be carried out as part of a post-project benefits review?

Options

  • AAn assessment of whether the project fulfilled its original objectives
  • BA review of the performance of the project's products in operational use and identification of
  • CAn assessment of the project's risk management procedure
  • DA review of the performance of the project management method and the project management

How the community answered

(61 responses)
  • A
    3% (2)
  • B
    92% (56)
  • C
    3% (2)
  • D
    2% (1)

Why each option

A post-project benefits review evaluates how the project's products have performed in live operational use and whether the expected benefits have been realized.

AAn assessment of whether the project fulfilled its original objectives

Assessing whether the project fulfilled its original objectives is a project closure activity captured in the End Project Report, not the focus of a post-project benefits review which examines operational outcomes.

BA review of the performance of the project's products in operational use and identification ofCorrect

The post-project benefits review is conducted after project closure once products are in operational use, making the assessment of real-world product performance and benefits realization its primary purpose. It identifies which benefits have been achieved, which are still outstanding, and what actions may be needed to capture remaining value - all of which depend on operational evidence that only exists after deployment.

CAn assessment of the project's risk management procedure

Reviewing the project's risk management procedures is part of lessons learned documented at project closure, not a post-project benefits review which centers on delivered value in operation.

DA review of the performance of the project management method and the project management

Evaluating the performance of the project management method is a lessons-learned activity completed during project closure, whereas the post-project benefits review focuses on operational product and benefit performance.

Concept tested: PRINCE2 post-project benefits review purpose

Source: https://www.axelos.com/certifications/propath/prince2-project-management

Topics

#benefits review#post-implementation review#service transition#project objectives

Community Discussion

No community discussion yet for this question.

Full ITIL-FOUNDATION Practice